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KYCO: Know Your Company

Reveal Profile

19 December 2025

1) Overview of the Company

Fisch Solutions is a privately-held managed IT services provider (MSP) based in New Windsor, New York, serving clients across the Hudson Valley region and the broader tri-state area of New York, New Jersey, and Connecticut. Founded in 2006 by Jason Fisch, the company has evolved from a small tech consultancy into one of the Hudson Valley’s largest fully-local MSPs, employing a team of 20-25 professionals. The firm operates as a comprehensive technology partner offering IT support, managed IT services, cybersecurity, phone systems, cloud solutions, and compliance services under a “one provider, one bill, one point of contact” model.

Fisch Solutions specializes in serving small to medium-sized businesses, nonprofits, government agencies, and public safety organizations with particular expertise in healthcare, legal, construction, and manufacturing sectors. The company distinguishes itself through its focus on public safety technology solutions, including partnerships with fire departments and emergency services throughout the region. With three office locations and field offices, Fisch Solutions maintains 100% local staffing and has achieved industry recognition, including placement on Inc. Magazine’s Inc. 5000 fastest-growing companies list for two consecutive years (2021-2022) and selection for CRN Magazine’s 2025 Top 500 MSP Award.

The company operates with a customer satisfaction rate consistently above 98% and maintains an A+ rating with the Better Business Bureau. Fisch Solutions has expanded its geographic footprint to serve clients from New York to California while maintaining its headquarters in the Hudson Valley region. The firm’s service portfolio encompasses traditional IT support, cybersecurity, HIPAA compliance, phone systems, structured wiring, web development, and specialized public safety technology solutions.

2) History

Fisch Solutions traces its origins to Jason Fisch’s entrepreneurial journey that began at age 15 when he pursued his family’s business legacy. The company was officially launched in 2006 when Jason developed the first website for the city of Beacon, New York, marking the beginning of what would become an award-winning technology firm. This initial project received significant local recognition, with coverage from regional newspapers and television news programs, establishing Jason’s reputation in the Hudson Valley technology sector.

The founding of Fisch Solutions represents the fourth generation of the Fisch business legacy, which dates back to 1919 when Jason’s great-grandfather Abraham Fisch founded Fisch’s Men Shop in Beacon, New York. The men’s clothing store operated as a local landmark for 74 years until 1993, when economic transitions toward malls and big box stores forced its closure. Following this, Jason’s father continued the entrepreneurial tradition by founding Fisch’s Pools and Spas, which operated until Alan Fisch’s passing in 2014.

Jason began his technology career as a self-taught web designer and computer systems engineer by age 14, initially working freelance before establishing Fisch Website Design at age 17. This web design business served numerous local businesses throughout the Hudson Valley region before expanding into the comprehensive IT services company that became Fisch Solutions in 2006. The company has experienced significant organic growth supplemented by strategic investments, including the acquisition of three other IT companies over the past five years.

The firm’s expansion trajectory accelerated substantially, growing from a small web design operation to a nationally recognized company with three offices and two field offices serving clients from New York to California. This growth earned Fisch Solutions recognition on Inc. Magazine’s Inc. 5000 fastest-growing companies list for two consecutive years in 2021 and 2022. The company’s team has expanded to over 20 employees, maintaining its commitment to local staffing while serving thousands of clients nationwide, with particular strength in the fire department industry through its ROVER cloud-based software program.

3) Key Executives

Jason Fisch serves as President and Founder of Fisch Solutions, having established the company in 2006 when he was just 15 years old. He began his entrepreneurial journey as a self-taught web designer and computer systems engineer by age 14, initially working freelance before creating his first major project—the website for the city of Beacon, New York. Jason represents the fourth generation of the Fisch business legacy, which dates back to 1919 when his great-grandfather Abraham Fisch founded Fisch’s Men Shop. He holds multiple certifications including FAA Part 107 Commercial Unmanned sUAS Drone Remote Pilot certification, Disney Institute Leadership Excellence certification, Goldman Sachs 10K Small Businesses Certificate of Entrepreneurship, CompTIA Executive Certificate in Business Continuity and Data Recovery, and Dell SonicWALL Certified Security Admin (CSSA). In November 2025, Jason was honored with the Orange County Chamber of Commerce’s “5 Under 50 – Shooting Stars” Award, recognizing leaders under 50 who have made meaningful impacts on business and community in the Hudson Valley region.

Chrissy Fisch serves as Executive Vice President of Finance at Fisch Solutions, a position she has held since August 2016. She oversees daily operations and marketing for the nationwide IT and web design company while also serving as Director of Operations. Chrissy brings extensive experience in finance and operations management across various industries, having previously held positions including Director of Operations at Fisch Internet Solutions, Manager of Training and Development at TEG Federal Credit Union where she developed training programs for over 80 employees, and Branch Manager roles at both TEG Federal Credit Union and Citizens Bank. She holds a Bachelor of Business Administration in Marketing from Liberty University and an Associate of Arts in Business Administration from Dutchess Community College.

4) Ownership

Fisch Solutions operates as a privately-held corporation, maintaining complete independence from external investment capital or venture funding. The company remains wholly owned by its founding family, with Jason Fisch serving as both the founder and current owner since establishing the business in 2006 at age 15. This ownership structure represents the fourth generation of the Fisch family business legacy, which began in 1919 when Jason’s great-grandfather Abraham Fisch founded Fisch’s Men Shop in Beacon, New York.

The company’s ownership has remained stable throughout its nearly two-decade operating history, with no equity partnerships, private equity involvement, or external investors documented in available records. Jason Fisch maintains controlling ownership while also serving as President, creating a unified ownership and management structure typical of family-owned enterprises. Executive Vice President of Finance Chrissy Fisch, who joined the company in August 2016, represents additional family involvement in the business operations, though her specific ownership stake is not disclosed.

Fisch Solutions has achieved significant organic growth without diluting ownership through external financing, as evidenced by its recognition on Inc. Magazine’s Inc. 5000 fastest-growing companies list for consecutive years in 2021 and 2022. The company’s independent ownership structure has enabled it to maintain operational autonomy and pursue strategic decisions aligned with family values and long-term growth objectives rather than external investor demands. This ownership model has supported the company’s expansion from a single-person web design operation to a 20-25 person managed services provider serving clients from New York to California while preserving the founding family’s control and vision.

5) Financial Position

Fisch Solutions operates as a privately-held managed IT services provider without public financial disclosures, requiring evaluation through proxy indicators of financial health and operational stability. The company exhibits strong organic growth trajectory evidenced by consecutive Inc. 5000 recognitions, ranking 4,458 in 2021 and improving to 4,756 in 2022, demonstrating sustained revenue expansion in the managed services sector. This two-year consecutive placement on the prestigious fastest-growing companies list indicates revenue growth rates exceeding industry benchmarks and suggests healthy financial fundamentals supporting continued expansion.

The firm’s operational expansion signals demonstrate financial capacity for strategic investments and market growth initiatives. Fisch Solutions has achieved significant scale increases over recent years, growing from a single-location operation to three offices and two field offices serving clients from New York to California. The company’s team expansion to over 20 employees while maintaining 100% local staffing indicates successful revenue generation supporting headcount growth and geographic expansion without external investment pressures. The acquisition of three other IT companies over the past five years represents substantial capital deployment capability and suggests strong cash flow generation supporting inorganic growth strategies.

Industry recognition metrics provide additional validation of financial stability and market positioning strength. Fisch Solutions achieved placement on CRN Magazine’s 2025 Top 500 MSP Award list, specifically earning recognition on the Pioneer 250 sub-list celebrating emerging top managed service providers. This industry acknowledgment suggests competitive revenue performance and operational efficiency relative to sector peers. The company’s consistent customer satisfaction rates above 98% combined with multiple industry awards indicates strong client retention and revenue stability.

Revenue diversification across multiple market segments provides financial resilience and growth stability indicators. The company serves diverse client bases including healthcare organizations, legal firms, construction companies, manufacturing businesses, government agencies, and public safety organizations. Specialized expertise in public safety technology solutions, particularly the ROVER cloud-based software program serving fire departments nationwide, represents a differentiated revenue stream with potentially higher margins and client retention characteristics. The firm’s comprehensive service portfolio spanning managed IT, cybersecurity, phone systems, cloud solutions, and compliance services enables multiple revenue channels per client relationship, supporting financial stability through reduced client concentration risk.

6) Market Position

Fisch Solutions occupies a strong competitive position in the Hudson Valley’s managed IT services market, distinguished by its comprehensive service delivery model and regional focus. The company has established itself as one of the Hudson Valley’s largest fully-local MSPs, achieving recognition on CRN Magazine’s 2025 Top 500 MSP Award list within the Pioneer 250 sub-list celebrating emerging top managed service providers. This industry acknowledgment positions Fisch Solutions among the leading MSPs making significant market impact, reflecting its competitive strength and growth trajectory within the broader managed services sector.

The firm’s market differentiation centers on its “one provider, one bill, one point of contact” model, which consolidates IT support, cybersecurity, phone systems, and internet services under a single contract. This unified approach addresses a common pain point in the market where businesses typically manage multiple vendors, creating operational complexity and accountability gaps. Fisch Solutions leverages this positioning to compete against fragmented service delivery models, offering streamlined vendor management that reduces administrative burden for clients while improving service coordination and response times.

Client concentration spans diverse market segments, with particular strength in public safety organizations through specialized solutions including the ROVER cloud-based software program serving fire departments nationwide. The company serves healthcare providers, legal firms, construction companies, manufacturing businesses, government agencies, and nonprofit organizations across the Hudson Valley region and expanding to clients from New York to California. This sector diversification provides revenue stability and reduces dependency on any single industry vertical, while specialized expertise in high-compliance sectors like healthcare and public safety creates barriers to competitive displacement.

Fisch Solutions maintains competitive advantages through its local market presence and specialized service offerings. The company operates with 100% local staffing across three offices and two field offices, enabling rapid response times and personalized service delivery that larger national providers cannot match. Customer satisfaction rates consistently exceed 98% with monthly reviews averaging above 99% over six-month periods, demonstrating service quality that supports client retention and organic growth through referrals. The firm’s expertise in operational technology cybersecurity and CMMC compliance for manufacturing clients creates additional differentiation in specialized market segments requiring advanced security protocols.

The competitive landscape includes both national MSP providers and regional competitors, though Fisch Solutions’ combination of comprehensive service breadth and local delivery model creates a unique market position. Industry sources indicate main competitors include Coastal, SHI, 7 Layer Solutions, Magna5, Cygnus Systems Inc., Cortavo, GSI Inc., and Vision33, representing a mix of regional and national players with varying service focuses. Fisch Solutions competes by emphasizing integrated service delivery, proactive monitoring capabilities, and specialized expertise in sectors like public safety and manufacturing that require deep technical knowledge and compliance understanding.

7) Legal Claims and Actions

Based on available regulatory and legal databases, no significant legal claims, enforcement actions, regulatory sanctions, or litigation matters have been identified involving Fisch Solutions or its subsidiary Fisch Internet Solutions during the review period. The company appears to maintain a clean regulatory and legal record across federal, state, and local jurisdictions.

No SEC enforcement actions, FINRA sanctions, or other federal regulatory proceedings have been documented against Fisch Solutions, which is consistent with the company’s status as a managed IT services provider operating outside of regulated financial services sectors. The absence of SEC claims aligns with the firm’s business model focused on IT support, cybersecurity, and technology consulting services rather than investment advisory or securities-related activities.

Employment litigation searches across available databases have not revealed any workplace discrimination, retaliation, or labor-related lawsuits involving Fisch Solutions or its executives. This clean employment record appears consistent with the company’s reported customer satisfaction metrics exceeding 98% and its recognition for workplace culture and leadership, including founder Jason Fisch’s receipt of the Orange County Chamber of Commerce “5 Under 50 – Shooting Stars” Award in November 2025.

No criminal convictions, sanctions, or professional licensing violations have been identified involving current executives Jason Fisch or Chrissy Fisch. Searches of professional licensing databases have not revealed any disciplinary actions or compliance violations related to the company’s technology certifications or industry credentials.

The company’s clean legal record extends to intellectual property matters, with no patent disputes, trademark infringement cases, or technology licensing conflicts documented in available court records. This absence of intellectual property litigation is notable given the company’s focus on proprietary solutions including the ROVER cloud-based software program for fire departments and various cybersecurity implementations across client environments.

8) Recent Media

Media coverage and company announcements between 2023 and 2025 highlight Fisch Solutions’ industry recognitions, executive thought leadership, and engagement in community and cybersecurity matters. In March 2025, the company announced it had been named to CRN Magazine’s 2025 Top 500 MSP Award list, specifically on the Pioneer 250 sub-list which recognizes emerging managed service providers making a significant industry impact. This was followed by a press release in November 2025 stating that the Orange County Chamber of Commerce had honored founder Jason Fisch as a recipient of its 2025 “5 Under 50” award, which recognizes business leaders under 50 for their innovation and community impact in the Hudson Valley region. Earlier, in June 2023, CRN Magazine had also named Jason Fisch a 2022 Next-Gen Solution Provider Leader.

The firm actively engaged in commentary on significant industry cybersecurity events. In a June 2024 article, Fisch Solutions analyzed the CDK Cyber Attack, which affected car dealerships nationwide, positioning itself as a cost-effective cybersecurity solution for the automotive industry. In a July 2025 article on regional cybersecurity trends, the firm cited the February 2023 City of Newburgh cyberattack and the September 2022 Suffolk County ransomware attack as examples of the increasing threats faced by municipalities and nonprofits in the Hudson Valley. Throughout 2025, the company published numerous articles on the evolving cybersecurity landscape, including guidance on the NYDFS 23 NYCRR Part 500 compliance requirements set for 2025.

An October 2024 report in the Times Hudson Valley detailed a cybersecurity assessment Fisch Solutions conducted for the village of Cornwall-on-Hudson, which found the municipality’s information technology to be “well below compliance levels” with a score of 44 out of 100. The firm’s assessment recommended solutions such as implementing two-factor authentication and limiting password sharing to improve the village’s security posture. In November 2025, Jason Fisch published an article analyzing two MIT research projects on the impact of Artificial Intelligence on the labor market, relating the findings to his experience as a business owner and discussing recent layoffs at major corporations like Verizon and Amazon.

Throughout late 2025, Fisch Solutions maintained a consistent media presence centered on community engagement and marketing initiatives. The company announced sponsorships for the 2026 Orange County Chamber of Commerce Gala and the Hospice of Orange and Sullivan Counties’ Holiday Tree of Life program. Additionally, the firm highlighted its participation in the Council of Industry’s Annual Expo and its new membership in the Orange County Partnership. Social media posts in December 2025 detailed operational performance metrics from November, stating the team resolved 1,435 support tickets while maintaining a 98% customer satisfaction score and preventing 16 cyber-attack events. A recurring theme in the company’s recent communications is the promotion of consolidating IT, cybersecurity, and phone services to reduce “vendor sprawl” for businesses.

9) Strengths

Exceptional Customer Service Track Record

Fisch Solutions demonstrates industry-leading customer satisfaction with consistently maintained ratings above 98% over multiple years and over 110 five-star reviews across platforms including Google and Yelp. The company’s customer satisfaction approach includes monthly performance reviews with a minimum of 30 ticket evaluations, regularly achieving perfect 100% satisfaction scores during individual months. Client testimonials consistently highlight rapid response times of 5-10 minutes, professional technician interactions, and proactive problem-solving that exceeds expectations. The company’s commitment to service excellence extends beyond technical support to genuine relationship building, with clients noting how technicians teach users to become more independent while providing comprehensive support.

Award-Winning Industry Recognition

The company has earned significant industry recognition including placement on CRN Magazine’s 2025 Top 500 MSP Award list within the prestigious Pioneer 250 sub-list, which celebrates the top 250 emerging managed service providers making substantial industry impact. Fisch Solutions achieved consecutive placement on Inc. Magazine’s Inc. 5000 fastest-growing companies list in 2021 (ranking 4,458) and 2022 (ranking 4,756), demonstrating sustained revenue growth in a competitive market. Additional recognition includes founder Jason Fisch’s 2022 CRN Next-Gen Solution Provider Leader designation and the 2025 Orange County Chamber of Commerce “5 Under 50” award for business leadership under age 50.

Comprehensive One-Provider Solution Model

Fisch Solutions operates under a unique “one provider, one bill, one point of contact” service delivery model that consolidates IT support, cybersecurity, phone systems, and internet services under single contract management. This integrated approach eliminates vendor sprawl issues common in the industry, reducing coordination complexity and accountability gaps that typically plague multi-vendor environments. The comprehensive service portfolio spans managed IT, cybersecurity compliance (including HIPAA, CMMC, and NIST standards), cloud solutions, structured wiring, and specialized public safety technology solutions. Hudson Valley businesses report 20-35% cost savings when consolidating with Fisch Solutions compared to managing multiple vendors, while gaining improved security posture and simplified compliance management.

Proven Track Record and Business Stability

With nearly two decades of continuous operation since 2006, Fisch Solutions demonstrates exceptional business longevity and maintains customer retention rates exceeding 90% since inception. The company operates as a debt-free, family-owned business without external investors, providing operational autonomy and long-term stability that ensures consistent service delivery and strategic decision-making aligned with client needs rather than investor demands. The firm’s organic growth trajectory from a single-person web design operation to a 20-25 employee managed services provider serving clients from New York to California demonstrates scalable business model effectiveness and market validation.

Deep Public Safety and Government Expertise

Fisch Solutions has developed specialized expertise in public safety technology solutions, including partnerships with fire departments and emergency services throughout the Hudson Valley region and beyond. The company operates the ROVER cloud-based software program serving fire departments nationwide, representing a differentiated revenue stream with specialized technical requirements and strong client retention characteristics. Government and public safety sector experience includes successful implementations for local municipalities, fire departments, police organizations, and government agencies requiring high-compliance security protocols and specialized emergency response technology integration.

Local Market Leadership and Community Integration

As one of the Hudson Valley’s largest fully-local managed service providers, Fisch Solutions maintains 100% local staffing across three offices and field locations, enabling rapid on-site response and personalized service delivery that national competitors cannot match. The company’s deep regional integration includes active membership in multiple Hudson Valley business organizations, sponsorship of community events, and participation in local economic development initiatives. This local market presence provides competitive advantages including faster response times, regional compliance expertise, and relationship-based service delivery that supports client retention and organic growth through referrals.

Technical Excellence and Industry Certifications

The company maintains industry-leading technical capabilities including 24/7 live monitoring and management systems, advanced cybersecurity protocols with XDR and EDR technologies, and comprehensive backup and disaster recovery solutions. Fisch Solutions’ technical infrastructure includes dedicated in-house monitoring facilities providing real-time threat detection and response capabilities, with documented prevention of multiple critical cyber threats monthly. The firm’s technical expertise spans multiple industrial software platforms including Infor, Job Boss, Microsoft Dynamics ERP, and Epicor, enabling specialized support for manufacturing and enterprise clients with complex operational requirements.

Geographic Reach with Local Service Quality

While maintaining strong Hudson Valley roots, Fisch Solutions has successfully expanded its service delivery to clients from New York to California while preserving the personalized service quality that characterizes local providers. This geographic expansion demonstrates the scalability of the company’s service delivery model and technical infrastructure while maintaining the responsive, relationship-based approach that differentiates local providers from large national firms. The company’s ability to serve diverse geographic markets while maintaining consistently high customer satisfaction ratings indicates effective remote service delivery capabilities combined with strategic on-site support provision.

10) Potential Risk Areas for Further Diligence

Family Business Concentration Risk

Fisch Solutions operates as a family-owned business with Jason Fisch serving as founder and President while Chrissy Fisch holds the Executive Vice President of Finance position. This concentration of ownership and management within a single family creates potential succession planning challenges and key person dependencies that could impact business continuity. The company’s reliance on Jason Fisch’s leadership since founding in 2006 at age 15 presents significant operational risk if his involvement were to change unexpectedly. While family ownership provides stability and long-term vision, it also creates vulnerability to family-related decisions that might not align with optimal business practices or could limit external expertise in critical decision-making processes.

Limited Scale and Geographic Concentration Risk

Despite achieving Inc. 5000 recognition, Fisch Solutions operates with only 20-25 employees across three offices, which presents scalability challenges compared to larger MSP competitors. The company’s geographic concentration in the Hudson Valley region, while providing local market advantages, creates revenue dependency on a single economic region that could be vulnerable to local economic downturns or industry-specific challenges. This limited scale may constrain the company’s ability to invest in cutting-edge technologies, attract top-tier talent, or compete effectively against larger national providers for enterprise-level contracts. The company’s growth from a single-person operation to its current size demonstrates capability, but the transition to significantly larger scale operations would require substantial operational changes and investment.

Cybersecurity Industry Liability Exposure

As a cybersecurity and managed IT services provider, Fisch Solutions faces inherent professional liability risks related to client data breaches, system failures, or compliance violations that occur despite their protective measures. The company’s specialization in highly regulated sectors including healthcare (HIPAA), manufacturing (CMMC), and legal services creates exposure to significant regulatory penalties and client lawsuits if security measures prove inadequate. Given the company’s emphasis on comprehensive compliance services across multiple regulatory frameworks, any failure to maintain current certifications or properly implement required controls could result in substantial client claims and reputational damage. The evolving nature of cyber threats and regulatory requirements creates ongoing risk that the company’s security measures may become insufficient without continuous investment and updates.

Client Concentration and Revenue Dependency Risk

While Fisch Solutions serves diverse sectors, the company’s specialization in public safety organizations through the ROVER cloud-based software program and fire department solutions could create concerning client concentration risk. The loss of major clients or a downturn in public sector technology spending could significantly impact revenue given the company’s limited scale. The company’s growth strategy includes acquisition of three other IT companies over five years, suggesting potential integration challenges and the risk that acquired client relationships may not be as stable as organic growth. The competitive managed services market includes both national providers with greater resources and local competitors, creating ongoing pressure on pricing and service delivery that could impact profitability.

Regulatory Compliance and Professional Standards Risk

Fisch Solutions operates in a highly regulated environment requiring adherence to multiple compliance frameworks including NYDFS cybersecurity regulations, HIPAA for healthcare clients, CMMC for government contractors, and various state and local requirements. The company’s promise to maintain compliance across these diverse regulatory environments creates significant operational complexity and liability exposure if standards are not properly maintained. Changes in regulatory requirements, particularly in New York State’s evolving cybersecurity compliance landscape, could require substantial investment in new systems, processes, and training that may strain the company’s resources. The company’s role in ensuring client compliance means that regulatory violations by clients could potentially implicate Fisch Solutions’ professional responsibility and result in regulatory scrutiny or penalties.

Technology Infrastructure and Investment Risk

As a technology services provider, Fisch Solutions faces continuous pressure to invest in new technologies, security tools, and infrastructure to maintain competitive advantages and meet evolving client needs. The rapid evolution of cybersecurity threats, artificial intelligence applications, and cloud technologies requires ongoing capital investment that may strain the company’s financial resources given its private ownership and limited access to external funding. The company’s commitment to providing 24/7 monitoring, advanced endpoint protection, and cutting-edge security technologies creates operational complexity and cost pressures that must be balanced against pricing constraints in a competitive market. Technology obsolescence risk could require significant unexpected capital expenditures to maintain service quality and security effectiveness.

Professional Services Market Volatility

The managed IT services market faces increasing competition from both large technology companies expanding into MSP services and specialized cybersecurity firms offering similar services. Economic downturns could lead to reduced IT spending by small and medium businesses that form Fisch Solutions’ primary client base, particularly in discretionary areas like compliance consulting and advanced security services. The company’s growth strategy and client retention depend on maintaining high service quality and customer satisfaction rates, but service delivery challenges or client dissatisfaction could quickly impact the company’s reputation in the close-knit Hudson Valley business community. Changes in technology purchasing patterns, such as increased direct vendor relationships or in-house IT capabilities development by clients, could reduce demand for comprehensive MSP services.

Sources

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