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KYCO: Know Your Company

Reveal Profile

20 December 2025

1) Overview of the Company

Centric Consulting, LLC is an international management consulting firm headquartered in Dayton, Ohio, specializing in business transformation, AI strategy, cyber risk management, cloud solutions, and technology implementation. Founded in 1999 with a remote-first workforce model, the company has established a reputation for solving complex business and technology challenges through deeply experienced consultants who average over 15 years of experience.

The firm operates with 1,400 employees across 14 locations in the United States and India, delivering expertise in AI strategy, cybersecurity, data analytics, Microsoft solutions, Salesforce consulting, and enterprise applications. Centric has received recognition as one of Forbes Best Management Consulting Firms in America for the 8th consecutive year and has earned over 100 awards for its commitment to employees, clients, and communities.

Centric’s strategic focus encompasses three primary service areas: business consulting (including enterprise program management, operational excellence, people and change management, and customer experience), technology solutions (covering data analytics, cloud computing, DevOps, and IT strategy), and digital transformation services. The company serves key industries including insurance, healthcare, financial services, energy and utilities, with specialized expertise in Microsoft, Salesforce, and NetSuite platforms.

The firm deliberately builds scalable teams that can adjust quickly based on client needs, industry requirements, and desired outcomes, maintaining its founding principles of work-life balance and ethical consulting practices. Recent acquisitions include The Mako Group in August 2023, expanding Centric’s cybersecurity and risk management capabilities through the addition of governance, risk and compliance, penetration testing, and virtual CISO services.

2) History

Centric Consulting, LLC was founded in 1999 by three former Accenture consultants who envisioned creating a consulting firm that prioritized work-life balance and ethical values. Larry English, Eric Van Luven, and Dave Rosevelt conceived the idea after English experienced the toll of 100-hour workweeks at an international consulting company, leading him to quit and backpack around the globe before returning to establish a different kind of consulting firm. The founders deliberately chose to build a remote-first workforce model from inception, establishing their first office in a 200 square feet space in an industrial manufacturing facility in Dayton, Ohio.

The company’s early growth strategy focused on markets large enough to support an NFL team or quasi-professional sports teams, reflecting the founders’ pragmatic approach to expansion. Columbus became their second office, demonstrating success during one of the worst economic downturns following the dot-com bubble burst. The firm’s initial service offerings centered around COBOL applications and data conversions, reflecting the technical landscape of the late 1990s and early 2000s.

During the 2000s and 2010s, Centric experienced rapid growth that outpaced their internal systems and processes, requiring significant organizational maturation. The company expanded from three founding partners to nearly 1,500 employees across multiple locations including Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Detroit, Indianapolis, Louisville, Miami, Seattle, Tampa, St. Louis, and India. This growth period necessitated the development of formal business processes, health insurance plans, and more sophisticated financial software systems to replace their original Excel-based time tracking.

A significant leadership transition occurred in June 2023 when Larry English was named CEO, succeeding founding CEO Dave Rosevelt, who retired after more than 20 years leading the company and nearly 35 years in consulting. Rosevelt, English, and fellow co-founder Eric Van Luven had built Centric’s foundation as one of the industry’s best workplaces, recognized by Forbes, Fast Company, Glassdoor and numerous other organizations over the years.

In August 2023, Centric completed its acquisition of The Mako Group, a cyber risk management firm founded in 2010 that provided cybersecurity management services including strategy, governance risk and compliance, audit and assurance, penetration testing, virtual CISO support, and identity access management. The seven-year partnership history between the two companies facilitated a seamless integration that expanded Centric’s cybersecurity and risk management capabilities. This acquisition represented a strategic milestone for Centric as it enhanced its position in the consulting industry through well-placed acquisitions that enrich service offerings and accelerate growth.

3) Key Executives

Larry English serves as Chief Executive Officer and Co-founder of Centric Consulting, bringing over 30 years of consulting experience with particular expertise in remote work, future of work, leadership, and innovation. English was named CEO in June 2023, succeeding founding CEO Dave Rosevelt, and previously served as president of the company. A graduate of Miami University with a bachelor’s degree in systems analysis, English began his career as a technology manager at Andersen Consulting before co-founding Centric in 1999. He is a prominent thought leader and author of “Office Optional: How to Build a Connected Culture With Virtual Teams,” published in 2020, which distills his insights from more than two decades leading Centric’s remote-first organization. English contributes regularly to Forbes.com as a workplace futurist, sharing insights on organizational culture, technology, and leadership strategy.

The source material does not provide sufficient information about current senior finance leadership to identify the Chief Financial Officer or equivalent role. While there is reference to Emily Kemp as VP of Finance and Accounting who serves as Controller with 20 years of accounting and finance experience, and Anshul Singhal as Associate Director of Finance in the India office starting in April 2024, there is no clear identification of the senior-most finance executive.

Ted Goodman serves as Partner and Managing Director for the Chicago market, leading the firm’s operations in the region while also overseeing the Seattle practice. Goodman started his career as a technology delivery consultant and has progressed through various roles within the organization, bringing extensive experience in technology consulting and business development. He holds a degree from the University of California, Berkeley and has demonstrated leadership in managing large-scale consulting engagements. Goodman is actively involved in the University of Chicago Booth School of Business Chief AI Officer Program, reflecting his commitment to staying current with emerging technologies and leadership practices.

Craig Holbrook holds the position of Vice President for the Northeast region, responsible for building and leading Centric’s operations across the northeastern United States. Holbrook brings deep expertise in Microsoft solutions and has achieved Microsoft Service Adoption Specialist certification. He earned his degree from Carnegie Mellon University and has extensive experience in technology leadership and organizational development. Holbrook is actively involved in community leadership, serving as Chairman of the Board of Trustees for AMSA Charter School, which has been ranked among the top performing schools in Massachusetts.

Matt Cotter serves as Partner and Director in Cincinnati, helping to lead both the Cincinnati and Louisville markets for Centric Consulting. Cotter brings specialized expertise in operational excellence and has earned Lean Professional for Service Certification from the Acuity Institute. His role encompasses strategic leadership for regional operations and business development initiatives across multiple markets in the Midwest region.

4) Ownership

Centric Consulting, LLC operates as a private, employee-owned consulting firm, with an ownership structure that has evolved significantly since its founding in 1999. The three co-founders, Larry English, Dave Rosevelt, and Eric Van Luven, established the company with shared equity arrangements that remain in place today, though specific ownership percentages are not publicly disclosed. The firm’s employee-owned model means that team members share in the company’s growth and success, supporting a transparent culture and long-term investment in consulting career paths.

The company’s ownership structure reflects its founding principles of work-life balance and ethical consulting practices, with the three founding partners maintaining strategic control while distributing ownership benefits throughout the organization. Larry English currently serves as CEO and co-founder after succeeding Dave Rosevelt, who retired from the CEO role in June 2023 and transitioned into a strategic advisory position while maintaining his founding partner status. Eric Van Luven continues as Vice President of Operational Analytics and co-founder, representing the ongoing involvement of the original founding team in the firm’s leadership.

The firm’s growth strategy has included strategic acquisitions that expand its ownership footprint, most notably the acquisition of The Mako Group in August 2023, which became a wholly-owned subsidiary of Centric Consulting. This acquisition brought The Mako Group’s cybersecurity expertise and established presence in Indianapolis, Chicago, Detroit, Fort Wayne, Orlando, and Washington D.C. under Centric’s operational control. The acquisition was facilitated by the seven-year partnership history between the two companies and aligned with Centric’s strategy of well-placed acquisitions that enrich service offerings and accelerate growth.

The firm’s employee ownership model and private status provide flexibility for such strategic partnerships while maintaining independence from external investment pressures that might affect publicly traded consulting firms.

5) Financial Position

Centric Consulting, LLC operates as a private, employee-owned management consulting firm with strong indicators of financial stability and growth trajectory based on operational metrics and indirect valuation signals. As a private entity, the company does not disclose traditional financial statements, but multiple operational health indicators demonstrate sustained financial performance and organizational expansion over its 26-year operating history.

The firm’s revenue trajectory shows consistent growth patterns, with revenue increasing by nearly 20 percent in 2021 and achieving one of its best years of growth during that period. In April 2022, Centric announced it was already on target to hit revenue growth goals for 2022, reflecting management’s confidence in the firm’s financial momentum. Revenue estimates suggest the firm generates over $274 million annually, positioning it as a substantial player in the mid-tier consulting market. The company’s financial planning includes ambitious targets to increase revenue to $300 million within five years from 2022, supported by strategic workforce expansion and market growth initiatives.

Operational health indicators demonstrate strong organizational fundamentals that support financial stability. The firm has experienced significant headcount growth from 1,200 employees in 2022 to 1,400 employees by 2024, representing approximately 17 percent workforce expansion over two years. This headcount increase coincides with geographic expansion across 14 office locations in the United States and India, indicating capital investment in infrastructure and market presence. The company’s employee retention rate of 7 percent significantly outperforms the consulting industry average of 25 percent, suggesting effective human capital management and reduced recruitment costs.

Indirect valuation signals reflect positive business momentum and market positioning. Centric has completed strategic acquisitions, including The Mako Group in August 2023, demonstrating access to capital for growth investments and the financial capacity to integrate complementary capabilities. The firm received a $400,000 grant from Amazon Web Services in December 2022, indicating recognition from major technology partners and potential for enhanced service delivery capabilities. Government contracting capabilities are evidenced through its GSA Multiple Award Schedule contract (47QTCA20D0025) with maximum orders up to $500,000 per transaction, providing stable revenue opportunities from federal clients.

The company’s financial health is further supported by industry recognition and competitive positioning. Centric has maintained inclusion on Forbes’ Best Management Consulting Firms in America for 8 consecutive years, which correlates with sustained client satisfaction and market credibility that supports revenue generation. The firm’s recognition on Inc. Magazine’s 5000 fastest-growing companies list eight times, including hall of fame status, demonstrates consistent financial performance and growth metrics that meet rigorous qualification standards. Recent technological investments in AI augmented development services that deliver 30-50 percent cost savings and 50-80 percent faster timelines for clients suggest strong profit margins and competitive differentiation that support pricing power.

6) Market Position

Centric Consulting, LLC operates as a mid-tier management consulting firm with established market positioning in the digital transformation, AI strategy, and Microsoft technology consulting segments. The firm competes directly with companies including Slalom Consulting, West Monroe Partners, Ernst & Young, Deloitte US, and Accenture, while maintaining distinctive competitive advantages through specialized expertise and service delivery approaches. Centric ranks first among its competitors on Comparably with a 95 out of 100 CEO score, demonstrating strong internal leadership perception that translates to market credibility.

The company has established significant market presence through strategic technology partnerships that provide competitive differentiation. As a Microsoft Managed Partner, Centric holds all six Solutions Partner Designations and advanced specializations in Azure Analytics, Data Warehouse Migration, Adoption and Change Management, Dynamics Sales, and Azure Virtual Desktop. This Microsoft partnership status positions Centric among fewer than 1 percent of U.S. Microsoft partners, providing exclusive access to cutting-edge innovations and advanced resources that enhance client service capabilities. The firm’s 15-year partnership history with Microsoft demonstrates sustained market positioning in enterprise technology consulting.

Centric’s competitive positioning leverages proprietary technology frameworks that deliver measurable client outcomes. The company’s AI Augmented Development Services achieve 30-50 percent cost savings, 50-80 percent faster timelines, and 10-20x productivity gains compared to traditional development approaches. This proprietary framework for legacy system modernization addresses critical market demands as organizations struggle with complex, undocumented legacy systems that create barriers to digital transformation. The firm’s agentic AI and human expertise combination provides competitive advantages in application modernization markets where most automation tools fail to understand existing system architectures.

Strategic partnerships expand Centric’s market capabilities beyond traditional consulting boundaries. The firm’s partnership with Salesforce spans 15 years with expertise across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Financial Services Cloud, and MuleSoft platforms. Centric has completed 89 Salesforce-verified projects with 70 certified experts, achieving 98 percent client satisfaction rates. The company’s UiPath Gold Partner status since 2019 and recognition as an Agentic Automation Fast Track Partner positions Centric at the forefront of intelligent automation markets, with over 35 RPA and AI-certified technical professionals.

Industry positioning demonstrates strong sector focus and specialized expertise. Centric targets key vertical markets including insurance, healthcare, financial services, and energy and utilities, developing deep domain knowledge that differentiates the firm from generalist competitors. The company’s Insurance Analytics Platform delivers profit-maximizing insights across the entire Insurance Value Chain, while specialized healthcare capabilities address regulatory compliance and patient outcome improvement challenges. This industry-specific expertise creates barriers to entry for competitors and establishes Centric as a subject matter expert in targeted market segments.

The firm’s operational capabilities support scalable delivery models that appeal to diverse client requirements. Centric’s ability to deploy teams ranging from 4 to over 100 consultants provides flexibility unmatched by smaller boutique firms while maintaining personalized service delivery that larger consulting companies struggle to provide. The company’s remote-first operational model, established since 1999, provides cost efficiency advantages and access to global talent pools that enhance competitive positioning in post-pandemic consulting markets. This operational foundation supports the firm’s 7 percent employee turnover rate compared to the industry average of 25 percent, ensuring project continuity and client relationship stability.

Brand recognition and market credibility derive from consistent industry recognition and client satisfaction metrics. Centric has been recognized by Forbes as one of America’s Best Management Consulting Firms for 10 consecutive years, representing every year since the list’s inception. The firm’s inclusion in Consulting Magazine’s Best Firms to Work For rankings and recognition in multiple international marketing awards competitions demonstrate market validation across operational and client service dimensions. These accolades support business development efforts and differentiate Centric in competitive bid situations against larger consulting firms.

7) Legal Claims and Actions

A significant legal action was filed against Centric Consulting in December 2025 when Bigenwald v. Centric Consulting was filed in the U.S. Northern District of Illinois, alleging employment discrimination. No additional details regarding the specific allegations, parties involved, or current status of this litigation were available in the source material.

The most significant legal and regulatory action involving Centric Consulting’s subsidiaries occurred in February 2025, when the UK Financial Conduct Authority (FCA) imposed a fine of £1,662,700 (approximately $2.1 million USD) on Mako Financial Markets Partnership, which operates as part of The Mako Group subsidiary acquired by Centric in August 2023. This enforcement action represents a high-severity regulatory sanction related to financial crime control failures in connection with cum-ex trading activities that occurred between December 2013 and November 2015, predating Centric’s acquisition of The Mako Group.

The FCA’s enforcement action against Mako Financial Markets Partnership centered on multiple compliance failures that created vulnerabilities to financial crime. The regulatory authority determined that Mako failed to ensure effective systems and controls to guard against financial crime and inadequately applied existing policies and procedures, making the firm vulnerable to misuse in relation to cum-ex trading schemes. Between December 2013 and November 2015, Mako executed approximately £68.6 billion in Danish equities and £23.6 billion in Belgian equities on behalf of clients linked to the Solo Group, receiving £1.45 million in commission for these transactions. The FCA characterized these transactions as circular in nature and “highly suggestive of financial crime,” as they allegedly facilitated withholding tax reclaims in Denmark and Belgium through duplicating rebates on dividend tax by exploiting loopholes across different jurisdictions.

Specific compliance failures identified by the FCA included Mako’s failure to identify clear red flags associated with transactions that had no obvious economic rationale and resulted in the Solo Group’s controller incurring a €2 million loss to benefit business associates. Additionally, Mako accepted payments from a United Arab Emirates-based third party connected to the Solo Group for outstanding debts owed by the group’s clients without performing adequate due diligence, creating increased money laundering risks. The regulatory authority noted that these failures left Mako vulnerable to being used to support financial crime activities.

The enforcement action concluded with Mako agreeing to settle under the FCA’s settlement discount scheme, qualifying for a 30 percent reduction in the penalty amount. The timing of this regulatory action, occurring in February 2025 approximately 18 months after Centric’s acquisition of The Mako Group, indicates that the underlying compliance failures and associated trading activities occurred entirely before Centric’s ownership and operational control of the subsidiary.

8) Recent Media

Media coverage of Centric Consulting, LLC in recent periods has focused on its strategic expansion through acquisition, a significant leadership transition, and thought leadership in artificial intelligence and cybersecurity. In June 2023, multiple outlets reported on the appointment of co-founder Larry English as the new Chief Executive Officer, succeeding founding CEO Dave Rosevelt, who retired after more than 20 years. This was followed by widespread coverage in August 2023 of the firm’s first-ever acquisition, the purchase of The Mako Group, a cyber risk management firm. Media reports framed this transaction as a milestone for Centric, deepening its cybersecurity capabilities and enhancing its position as a comprehensive technology solutions provider at a time when security is a top governance issue for companies.

Centric has garnered significant media attention for its advancements and commentary on artificial intelligence. In December 2024, the company announced its AI Augmented Development Services, with press releases highlighting client results of 50-80 percent faster modernization timelines and 30-50 percent cost savings. This announcement positioned the firm’s proprietary agent framework as a solution for modernizing complex legacy systems. CEO Larry English has reinforced this focus through his contributor role at Forbes.com, where his articles in late 2024 explored the implications of “agentic AI” on cybersecurity and the proliferation of “shadow IT” within organizations as employees adopt unsanctioned AI tools.

The firm’s strategic partnerships and industry reputation have also been subjects of recent announcements. In September 2024, Centric announced it had achieved Microsoft Managed Partner status, a distinction held by less than one percent of U.S. Microsoft partners. Reinforcing its market standing, Centric was named to the Forbes list of America’s Best Management Consulting Firms in March 2024 for the tenth consecutive year, and in September 2024, Consulting Magazine ranked Centric in the top 10 of its “Best Firms to Work For” for the seventh time.

Recent media also includes coverage of legal and risk-related events. The company has issued fraud alerts warning job seekers of unauthorized offers being made by individuals falsely claiming to represent Centric Consulting and advising candidates that official communications would only originate from a centricconsulting.com email address. In a demonstration of its expertise, David Lefever, the firm’s Cybersecurity Service Offering Lead, published an article analyzing the Columbus, Ohio, data breach and outlining lessons for comprehensive cyber risk management. Separately, on December 15, 2024, Law.com Radar reported the filing of a new lawsuit, Bigenwald v. Centric Consulting, in the U.S. Northern District of Illinois, alleging employment discrimination.

9) Strengths

Experienced Leadership Team

Centric Consulting benefits from exceptional leadership stability and expertise, with an experienced management team averaging over 15 years of consulting experience. CEO Larry English brings over 30 years of consulting experience and serves as a prominent workplace futurist, contributing regularly to Forbes.com and authoring “Office Optional: How to Build a Connected Culture With Virtual Teams.” The leadership transition from founding CEO Dave Rosevelt to Larry English in June 2023 was seamless, maintaining continuity while leveraging English’s deep institutional knowledge as co-founder and former president. The executive team includes seasoned professionals like Ted Goodman, who serves as Partner and Managing Director for Chicago and Seattle markets, and Craig Holbrook, who leads the Northeast region as Vice President.

Proprietary AI Technology and Innovation Leadership

The firm has developed significant competitive advantages through proprietary AI frameworks that deliver measurable client outcomes. Centric’s AI Augmented Development Services achieve 30-50 percent cost savings, 50-80 percent faster timelines, and 10-20x productivity gains compared to traditional development approaches. The company’s proprietary agent framework, Agent C, rapidly modernizes legacy systems by performing deep code analysis, extracting requirements, and redesigning systems in modern architecture while maintaining human oversight at critical decision points. This technology addresses critical market demands as organizations struggle with complex, undocumented legacy systems that create barriers to digital transformation.

Strategic Technology Partnerships and Certifications

Centric maintains elite partnership status with major technology platforms that provide exclusive competitive advantages. As a Microsoft Managed Partner, the firm holds all six Solutions Partner Designations and advanced specializations in Azure Analytics, Data Warehouse Migration, Adoption and Change Management, Dynamics Sales, and Azure Virtual Desktop, positioning it among fewer than 1 percent of U.S. Microsoft partners. The company’s 15-year partnership with Salesforce includes 89 verified projects completed by 70 certified experts, achieving 98 percent client satisfaction rates. As a UiPath Gold Partner and Agentic Automation Fast Track Partner, Centric maintains over 35 RPA and AI-certified technical professionals.

Superior Employee Retention and Culture

The firm demonstrates exceptional human capital management with a 7 percent employee turnover rate compared to the consulting industry average of 25 percent, ensuring project continuity and client relationship stability. Centric has been recognized by Forbes as one of America’s Best Management Consulting Firms for 10 consecutive years, representing every year since the list’s inception. The company’s culture-first approach has earned recognition from Consulting Magazine as a Best Firm to Work For seven times, with rankings in the top 10 for large firms. This employee retention advantage reduces recruitment costs, maintains institutional knowledge, and provides clients with consistent team composition throughout engagements.

Remote-First Operational Model

Centric pioneered remote-first operations since its founding in 1999, providing cost efficiency advantages and access to global talent pools that enhance competitive positioning in post-pandemic consulting markets. This operational foundation enables the firm to deploy teams ranging from 4 to over 100 consultants with flexibility unmatched by traditional consulting firms while maintaining personalized service delivery. The remote-first model allows Centric to access talent across the United States and India, providing clients with specialized expertise regardless of geographic constraints while maintaining cost efficiency through reduced overhead expenses.

Comprehensive Industry Recognition and Market Credibility

The firm has received over 100 awards for its commitment to employees, clients, and communities, demonstrating sustained excellence across multiple operational dimensions. Centric has been included on Inc. Magazine’s 5000 fastest-growing companies list eight times, including hall of fame status, demonstrating consistent financial performance and growth metrics. The company’s recognition spans operational excellence, workplace culture, and client satisfaction, providing strong market credibility that supports business development efforts and differentiates Centric in competitive bid situations against larger consulting firms.

Proven Client Satisfaction and Retention Metrics

Centric demonstrates exceptional client relationship management with 9 out of 10 clients choosing the firm for subsequent projects, indicating high satisfaction and repeat business rates. The company achieves 95 percent of clients recognizing delivery of unmatched experiences and 100 percent of clients highly ranking consultants on expertise, skills, and culture fit. These satisfaction metrics translate to sustained revenue growth, with the firm achieving nearly 20 percent revenue growth in 2021 and establishing targets to reach $300 million in revenue within five years. The high client retention and satisfaction rates reduce business development costs while provide predictable revenue streams that support long-term financial stability.

10) Potential Risk Areas for Further Diligence

Employment Litigation and Discrimination Claims

The recent filing of Bigenwald v. Centric Consulting in December 2024 alleging employment discrimination creates potential liability exposure and raises questions about the firm’s human resources practices and workplace policies. Employment-related litigation can result in significant financial settlements, legal costs, and reputational damage that may affect client relationships and talent recruitment efforts. The consulting industry’s reliance on human capital makes employment litigation particularly damaging, as negative publicity regarding workplace discrimination could undermine Centric’s reputation as a “best place to work” and affect its ability to attract and retain top consulting talent.

Subsidiary Regulatory Compliance and Legacy Liability

The FCA’s £1.66 million fine against Mako Financial Markets Partnership in February 2025 demonstrates the potential for inherited regulatory and compliance issues from acquired entities. While the underlying violations occurred before Centric’s ownership, ongoing regulatory scrutiny and potential additional enforcement actions could create financial exposure and reputational risks. The compliance failures related to financial crime controls and cum-ex trading schemes highlight due diligence gaps in acquisition processes and raise questions about other potential legacy liabilities within The Mako Group operations.

Cybersecurity and Data Breach Vulnerability

Centric’s extensive cybersecurity service offerings and client data access create inherent exposure to cyber threats that could result in significant liability and reputational damage. The firm’s Virtual CISO services, penetration testing capabilities, and governance risk compliance consulting require handling sensitive client information across multiple industries including healthcare, financial services, and insurance. The company’s remote-first operational model, while providing flexibility advantages, may create additional attack vectors for cybercriminals seeking to exploit distributed workforce vulnerabilities.

Third-Party Risk Management and Vendor Dependencies

The firm’s business model relies heavily on strategic partnerships with technology providers including Microsoft, Salesforce, UiPath, and AWS, creating concentration risk if these relationships deteriorate or if partner companies experience security incidents. Centric’s Microsoft Managed Partner status and specialized certifications across multiple platforms generate significant revenue but also create dependency vulnerabilities if partnership terms change or if the firm fails to maintain required certification levels. The company’s extensive client engagements involving vendor risk management and third-party risk assessments expose Centric to potential liability if their recommendations fail to prevent client security incidents.

Professional Liability and Compliance Consulting Risks

Centric’s governance, risk, and compliance consulting services across heavily regulated industries create exposure to professional liability claims if compliance recommendations prove inadequate or if regulatory requirements change after implementation. The firm’s penetration testing and security assessment services create additional liability exposure if testing activities inadvertently damage client systems or if security assessments fail to identify vulnerabilities that are subsequently exploited by attackers. The company’s SOX auditing capabilities and financial services regulatory guidance require maintaining current knowledge of evolving regulatory frameworks.

Talent Acquisition and Retention in Competitive Market

The cybersecurity consulting market faces severe talent shortages with specialized expertise commanding premium compensation, creating ongoing pressure on Centric’s ability to attract and retain qualified professionals. The firm’s 7 percent employee turnover rate, while superior to the industry average, may not be sustainable as competition for cybersecurity professionals intensifies and larger consulting firms offer higher compensation packages. Key person dependencies in specialized areas create risks if senior consultants depart and take client relationships or specialized knowledge with them.

Financial and Insurance Coverage Adequacy

Professional liability and cyber insurance coverage may be insufficient to address potential financial exposure from large-scale security incidents, compliance failures, or professional errors given the firm’s extensive cybersecurity and compliance consulting services. Revenue concentration in cybersecurity-related services creates vulnerability to economic downturns affecting corporate IT security budgets or regulatory changes that reduce demand for specific compliance services.

Acquisition Integration and Operational Risks

The integration of The Mako Group represents Centric’s first acquisition and creates operational, cultural, and financial risks that may not be immediately apparent. Differences in corporate culture, client service approaches, or operational methodologies could lead to client defection, employee turnover, or service delivery problems. Rapid growth from 1,200 employees in 2022 to 1,400 employees by 2024 may strain internal quality control systems and create inconsistencies in service delivery across multiple geographic locations.

Sources

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